Solutions
WhatsApp Marketing +Elevate customer interactions with WhatsApp Marketing +
Customer ServiceAutomated support on any channels to improve customer satisfaction
Marketing EngagementKnow your customers and engage them through website or chat apps
RecruitmentHiring talent by harnessing AI to simplify recruitment process
Industries
TelcoConversational AI for Telco
HealthtechConversational AI for healthcare
RetailConversational AI for retail
Financial Service IndustryConversational AI for FSI and Bank
Consumer GoodsConversational AI for FMCG
Products
Kata Platform
All-in-one chatbot platform
Kata Voice
Voice-to-text and text-to-voice API
Business Dashboard
All-in-one dashboard to manage WhatsApp Business API
Pricing
Resources
BlogNews, tips, and best practices on AI
Kata EngineeringKata.ai Engineering Team
White PaperDownload our White paper
Case StudySee success story with Kata.ai
ResearchOur recent academic publication
CommunityJoin our growing community
Company
About usOur history and leadership
PartnershipBecome Kata.ai solution partner
CareerCareer opportunities at Kata.ai
Press & MediaNews and media coverage
AwardsAwards and recognition
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Conversational AI: The Ultimate Solution for AI-powered
Customer Experience

Transform the way your business interacts with customers - where Experience is powered by Artificial Intelligence.

Get a demo See pricing

Businesses conversational AI

Attract

Attract and engage your customers – wherever and whenever they are

Converts

Convert each conversation into sales with personalized campaign, tailored to your customers’ preferences and behavior

Retains

Transform your business relationship with the customers through with an automated feedback loop

Explore our AICX Solution

WhatsApp Marketing +

Personalized your marketing campaign in the largest messaging app (WhatsApp) into a more targeted, efficient and effective approach.

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Customer Service

Improve your customers’ satisfaction with the power of AI to reduce queuing time and support them across various channels

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Marketing Engagement

Deliver personalized and meaningful interactions with your customers using our chatbot on your website or chat apps.

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18.6 M

MONTHLY ACTIVE USERS served

97%

INCREASE IN agent PRODUCTIVITY

750 M

PROCESSED CONVERSATIONS

30%

overall COST SAVED PER YEAR

Kata Platform

Unlock the power of personalized customer experiences on a massive scale with our comprehensive solution.

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More than 200+ companies trust Kata.ai

“Chatbot solutions from Kata.ai have managed to improve our operational level and automate our customer engagement. It saves us a lot of investment and a lot of money.”

Sultan Isnainsyah

VP of Business Support and Technology Development (Interim)

“What we like the most from Kata.ai solutions are its omnichannel and easy integration. It speeds up our business operational, so our customers can interact with Bank Rakyat Indonesia without hassle.”

Kaspar Situmorang

EVP Digital Centre of Excellence BRI

“We are dealing with a lot of information from symptoms, duration, onset, and variation of input that require deep understanding and Kata.ai's technology has the capability to help us identify that complex structures from a user input in Bahasa Indonesia.”

Astri Riksahati

Public Relations Manager of Prixa

“To be able to provide the right products according to consumer needs, we use the WhatsApp Business Platform (WABP) technology provided by Kata.ai which is integrated with chatbots so that we can build better relationships with consumers. We also use WABP to strengthen our business operations in the field to be more effective and efficient.”